mn313 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what we collect, why we collect it, how we use it, and the rights you hold over your own information.
These cards capture the spirit of this Privacy Policy. They complement — but do not replace — the full legal document below.
mn313 does not sell, lease, or trade your personal information to third-party marketing companies or data brokers. Your data is used solely to operate and improve the Platform.
All personally identifiable information held by mn313 is stored using AES-256 encryption at rest, and all data in transit is protected by TLS 1.3 as a minimum standard.
We apply the principle of data minimisation. mn313 only collects personal data that is genuinely necessary for account operation, compliance, fraud prevention, and service delivery.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. Submit a request at any time via our support team at [email protected].
Where we share data with third parties — such as payment processors like Touch 'n Go eWallet, Boost, or Maybank — it is strictly limited to what those processors need to complete your transaction.
In the event of a data breach that may affect your personal information, mn313 will notify impacted players within a reasonable timeframe and describe the steps being taken to address the incident.
This Privacy Policy ("Policy") is issued by mn313 ("Company", "we", "us", "our"), the operator of the online gaming and sports betting platform at https://mn313.cam ("Platform"). It describes the personal data we collect from players ("you", "your") in Malaysia and internationally, the purposes for which we process that data, and the rights and choices available to you.
mn313 serves players across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond — and is committed to handling all personal information in a responsible, transparent, and lawful manner. We recognise that trust is foundational to the relationship between a player and their gaming platform, and this Policy reflects our commitment to earning and maintaining that trust.
By creating a mn313 account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform more broadly.
This Policy was last updated on 1 January 2026. mn313 will notify registered players via email in advance of any material changes. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the changes.
For the purposes of this Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a natural person, either directly (e.g., name, email address) or indirectly (e.g., device identifier, IP address combined with other data). |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | mn313, which determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of mn313, such as a payment gateway, KYC verification service, or cloud hosting provider. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of Personal Data for one or more specified purposes. |
| "KYC Data" | Identity verification documents submitted by players, including Malaysian MyKad copies, passport scans, selfies, and proof of payment method, collected for regulatory compliance purposes. |
| "Cookie" | A small text file placed on your device by the Platform to store session information, preferences, and analytics data. |
mn313 collects and processes the following categories of Personal Data:
When you register an account, we collect your full legal name, date of birth, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru), email address, and contact telephone number. This data is required to create and manage your account and to comply with applicable Know Your Customer (KYC) obligations.
To meet our regulatory obligations, mn313 may collect copies of government-issued identification documents, including Malaysian MyKad or international passports, recent utility bills or bank statements for proof of address, and selfie photographs taken at the time of submission for biometric matching purposes.
We collect records of all financial transactions processed through your mn313 account, including deposits, withdrawals, bonus credits, and wager activity. Payment method details — such as the last four digits of a bank account, e-wallet registered number (e.g., for Touch 'n Go eWallet, Boost, GrabPay), or the masked USDT wallet address used for TRC20 transactions — are recorded for reconciliation and fraud prevention purposes. Full payment credentials are not stored by mn313.
We automatically collect certain technical information when you access the Platform, including IP address, browser type and version, operating system, device type and identifier, session start and end times, pages and features accessed, and clickstream data. This data is used to ensure Platform security and improve user experience.
We retain records of communications between you and mn313's support team, including live chat transcripts, emails, and any information submitted through support request forms. This data is retained to maintain accurate service records and to resolve any future disputes.
mn313 monitors gaming activity patterns for the purpose of identifying problem gambling indicators, as part of our responsible gambling obligations. This includes session duration, frequency of play, deposit and loss patterns, and engagement with self-exclusion or limit tools.
mn313 collects Personal Data through the following means:
mn313 processes your Personal Data for the following purposes:
| Purpose | Details |
|---|---|
| Account Management | Creating, maintaining, and administering your player account, including processing deposits and withdrawals, applying bonus awards, and communicating account-related notifications. |
| Identity Verification | Verifying your identity and age (21+) in compliance with KYC obligations. This is a prerequisite for withdrawals and ongoing account operation. |
| Regulatory Compliance | Meeting our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and gaming licensing requirements, including reporting to competent authorities where legally required. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent transactions, account takeovers, bonus abuse, collusion, and other prohibited conduct as defined in our Terms & Conditions. |
| Service Delivery | Operating the Platform, processing bets and game results, maintaining server performance, and delivering customer support in English, Bahasa Melayu, and Mandarin. |
| Responsible Gambling | Monitoring gaming patterns to identify potential problem gambling behaviours, administering player-requested limits and exclusions, and fulfilling our duty of care obligations. |
| Platform Improvement | Analysing aggregated and anonymised usage data to improve the Platform's features, performance, and user experience. |
| Marketing (Opt-In) | Sending promotional communications — including offers for live casino games, EPL betting promotions, and Liga Super Malaysia special events — where you have explicitly opted in to receive such communications. |
mn313 processes Personal Data on the following legal grounds:
mn313 does not sell, rent, or commercially exploit your Personal Data. We may share your data with the following categories of recipient where necessary:
We share transaction-relevant Personal Data with payment service providers to facilitate deposits and withdrawals. This includes e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), bank FPX and DuitNow gateways (Maybank, CIMB, Public Bank, Hong Leong Bank), and cryptocurrency transaction processors for USDT TRC20 operations. Data shared is strictly limited to what the processor requires to complete the transaction.
KYC Data is shared with regulated identity verification service providers for the purpose of validating government-issued documents and performing biometric matching. These providers are contractually bound to process data only for verification purposes.
mn313 will disclose Personal Data to competent regulatory, tax, or law enforcement authorities where required to do so by applicable law, court order, or valid legal process. We will notify affected players where legally permissible to do so.
We use third-party cloud hosting, content delivery, and analytics services to operate the Platform. These providers act as Data Processors under binding data processing agreements and are prohibited from using your data for their own purposes.
In the event that mn313 undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being maintained by the successor entity.
In every case of data sharing, mn313 implements contractual safeguards to ensure that recipient parties process your data only for the specified purpose and maintain security standards commensurate with the sensitivity of the data involved.
mn313 operates globally and may transfer your Personal Data to countries outside Malaysia for the purposes of cloud hosting, payment processing, or third-party service delivery. Where data is transferred internationally, mn313 ensures that appropriate safeguards are in place, including contractual clauses that require recipient parties to protect data to a standard equivalent to applicable data protection law.
By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions with different data protection frameworks from those applicable in Malaysia. mn313 takes reasonable steps to ensure that your data receives consistent protection regardless of where it is processed.
mn313 retains Personal Data for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. Indicative retention periods are:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised, except where ongoing legal proceedings or regulatory investigations require continued retention.
mn313 uses cookies and similar tracking technologies to operate the Platform, analyse usage patterns, and deliver a personalised experience. The following cookie categories are used:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — including session authentication, security tokens, and load balancing. Cannot be disabled without impairing Platform functionality. | Session / up to 24 hours |
| Functional | Stores your preferences such as language selection, display settings, and game filter preferences, so you do not need to re-enter them on each visit. | Up to 12 months |
| Analytics | Aggregated, anonymised data on how players use the Platform — including which pages are visited most, session durations, and navigation paths. Used to improve Platform design and performance. | Up to 24 months |
| Marketing (Opt-In) | Used only where you have explicitly consented to receive personalised promotional content. These cookies track interaction with mn313 promotions to measure campaign effectiveness. | Up to 12 months |
You may manage cookie preferences through your browser settings. Disabling analytics or functional cookies may affect the quality of your experience on the Platform. Strictly Necessary cookies cannot be disabled.
Subject to applicable law and any overriding regulatory obligations (such as AML record-keeping requirements), you hold the following rights in respect of your Personal Data held by mn313:
These rights apply to all registered mn313 players. To exercise any right, contact us at [email protected]. We respond to all data rights requests within 30 days.
You have the right to request a copy of the Personal Data mn313 holds about you. We will provide this in a structured, machine-readable format within 30 days of a verified request.
If any Personal Data held by mn313 is inaccurate or incomplete, you have the right to request that it be corrected or updated. Contact support with the relevant documentation.
Subject to regulatory retention obligations, you may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent on which processing is based.
You may request that mn313 restrict the processing of your Personal Data in certain circumstances, such as while a rectification request is being assessed or where you contest the legal basis for processing.
Where processing is based on your consent or on contractual necessity, you have the right to receive your Personal Data in a portable format and to request its direct transfer to another service provider.
Where processing is based on your consent — such as for marketing communications or non-essential cookies — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
How to Exercise Your Rights: Submit a written request to [email protected] with sufficient information to identify your account and describe the right you wish to exercise. We will acknowledge your request within 5 business days and provide a full response within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days with written notice.
The mn313 Platform is strictly intended for adults aged 21 years and above. mn313 does not knowingly collect Personal Data from any person under the age of 21. Registration is prohibited for minors, and we employ age verification procedures at the point of registration and prior to processing any withdrawal.
If mn313 becomes aware that Personal Data has been collected from a person under 21, we will take immediate steps to delete that data and close the relevant account, including the forfeiture of any funds associated with an account that was opened in violation of our age eligibility requirements. Parents or guardians who believe a minor may have registered on the Platform should contact us immediately at [email protected].
For players aged 21 and above only. Please gamble responsibly. If gambling is causing harm to you or someone you care about, please contact our Responsible Gambling team or visit our Responsible Gambling page.
mn313 implements a layered approach to data security that encompasses technical, organisational, and procedural controls. Our security framework includes:
Despite these measures, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. mn313 cannot guarantee absolute security but will take all reasonable steps to protect your Personal Data and will notify you promptly in the event of a breach affecting your information.
mn313 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. We will notify registered players of material changes by email to the address associated with your account, and by displaying a prominent notice on the Platform, at least 14 days before the changes take effect.
The version number and effective date at the top of this Policy will be updated accordingly with each revision. We recommend that you review this Policy periodically to stay informed of how we handle your Personal Data. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights described in Section 11, please contact mn313 using the details below. All privacy-related communications should be clearly marked "Privacy Request" to ensure prompt routing to our data protection team.
mn313 will handle all privacy complaints with confidentiality and impartiality. If you are not satisfied with our response to a data rights request or privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Our data protection team is reachable 24/7. You can also visit our FAQ for quick answers on account security and data handling.